We offer several payment methods to make your shopping experience convenient and secure. Here are the payment methods we currently accept:

Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard and American Express.

Mobile Payment Services: Depending on your location, we may accept mobile payment services such as Apple Pay, Shop Pay and Google Pay.

Please note that the availability of payment methods may vary depending on your location and the products you purchase. If you have any questions about payment methods or if you need help making your payment, do not hesitate to contact our customer service.

es, your payment information is completely secure. We use industry-standard encryption technologies and secure payment gateways to protect your financial information. All transactions are processed securely and we do not store your payment information on our servers.

If you have additional concerns or questions about payment security, do not hesitate to contact our support team.

We understand perfectly, we also change our minds! You can cancel your order up to 12 hours after placing it.

If the item(s) are not suitable, do not forget to exchange for a preferred style or return for a refund.

We ship everything free of charge to customers. You don't need a minimum order amount or anything else, it's just free!

We always strive to deliver your package with the best carrier and the best service for your country. All information on shipping times and rates by country is available on our shipping page.

We will process your order within 1 to 3 business days. The delivery time is estimated at 5-7 business days.

We offer a 14-day return period during which the customer can return their package without providing a reason. These 14 days begin from the receipt of the package. Please note that the return shipment must be sent within these 14 days.

Return conditions

All returned items must be unworn and in perfect condition, with all labels always attached.

Delivery costs are not refundable.

Making a return is easy! Here's what you need to do:

1. Within 14 days after receiving your order, send an email to support@wildsole.co.uk to indicate that you wish to return one or more products.

2. Our team will quickly provide you with the return instructions.

3. Follow the instructions provided to complete the return process.

Once you have returned your items to us, you should receive your refund within 14 days from the date the items arrived at our warehouse.

You can track the progress of your return using the tracking system of the carrier you have chosen, which indicates the date on which the package arrives at our warehouse. The 14-day treatment period begins from that time. Once the refund is made, you will receive a notification. Be aware that it may take up to three days before the refund appears in your bank account. If you have not received your refund within this period, please contact us via our contact page.